Shipping policy

Thank you for choosing Cosmologic India. We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below.

1. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation
  • Orders placed on weekends or public holidays will be processed on the next business day
  • Processing times may vary during peak seasons or promotional periods

2. Shipping Charges & Delivery Time

  • Shipping charges are calculated and displayed at checkout
  • Once shipped, orders are typically delivered within 5–7 business days
  • Delivery timelines may vary depending on your location, courier service, and external factors

We currently offer standard shipping services across our serviceable locations.

3. Order Confirmation & Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking details
  • Tracking information may take up to 24 hours to become active

4. Shipping Locations

  • We currently ship within India

5. International Shipping

  • At present, we do not offer international shipping
  • If introduced in the future, international orders may be subject to customs duties and taxes, which will be the responsibility of the customer

6. Delays

While we strive to meet delivery timelines, delays may occur due to:

  • Courier service disruptions
  • Weather conditions or natural events
  • Government regulations or unforeseen circumstances

We appreciate your patience in such situations.

7. Lost or Damaged Shipments

  • We take utmost care in packaging your order
  • However, once shipped, we are not liable for delays or damage caused during transit

If you receive a damaged package, please contact us within 48 hours of delivery at:
📧 cosmologicindia@gmail.com

Kindly include:

  • Your Order ID
  • Clear photos of the product
  • Images of the packaging

Our team will review your request and assist you as per our return/replacement policy.

8. Contact Us

For any shipping-related queries, please reach out to us:

Cosmologic India
(Miray Fashion Group)

Address : 98 B Block Road Sector 69, Transport Nagar, 201301 Noida UP, India

📧 Email: cosmologicindia@gmail.com                📞 Whatsapp: 9971718043